Course Detail

  •   Introduction to Hospitality and Tourism Industry
  •   Customer Service
  •   Emergency procedures training (fire fighting, accidents, etc.)
  •   Software Training (Knowledge of gds, reservation applications like Fidelio, Galileo,etc.)
  •   Front Office Hierarchy and Departmental Procedures
  •   F & B Hierarchy and Departmental Procedures
  •   Soft Skills
  •   Foreign language (French)
  •   Personality Development
  •   Grooming Sessions
  •   Interview Training
  •   Hospitality management
  •   Third item
  •   Financial management
  •   Accommodation services
  •   Careers & destination management
  •   Hotel front office
  •   Health, hygiene & fire safety
  •   Food & beverage
  •   Tourism management & operations
  •   Economics of tourism
  •   Conference & banqueting operations
  •   Structure of the hospitality & tourism industries
  •   Duty management
  •   HR management
  •   Tour operators
  •   Retail travel services
  •   Air transport
  •   Waterborne transport
  •   Travel products
  •   Tourism management
  •   Travel geography
  •   Housekeeping
  •   Facilities management

Course Detail

  •   Introduction to Hospitality and Tourism Industry
  •   Ground Staff and Cabin Crew Training
  •   Customer Service
  •   Passenger handling & Airport Management
  •   Emergency procedures training (fire fighting, accidents, etc.)
  •   Software Training (Knowledge of gds, reservation and baggage handling applications like Fidelio, Galileo, Amadeus, Sabre, Bagtrac, Bahamas, acts, etc.)
  •   Front Office Hierarchy and Departmental Procedures
  •   F & B Hierarchy and Departmental Procedures
  •   Soft Skills
  •   Foreign language (French)
  •   Personality Development
  •   Grooming Sessions
  •   Interview Training

Course Detail

  •  Introduction to Hospitality and Tourism Industry
  •  Ground Staff and Cabin Crew Training
  •  Passenger handling & Airport Management
  •  Software Training (Knowledge of gds, reservation and baggage handling applications like Fidelio, Galileo, Amadeus, Sabre, Bagtrac, Bahamas, acts, etc.) * Basics
  •  Front Office Hierarchy and Departmental Procedures
  •  F & B Hierarchy and Departmental Procedures
  •  Soft Skills
  •  Foreign language (French) * Basics
  •  Personality Development
  •  Grooming Sessions
  •  Interview Training

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